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Payment Options

Customers can shop via the most widely and secure payment gateway - PAYPAL

You can directly deposit billing amount in our bank

How do I make Payment in your Bank Account?
You can make an online transfer or cash deposit in following bank account:

Bank Name : ICICI Bank
Account Name: Jiva Lifestyle Private Limited
Account Number: 033505002544
Account Type : CA
Account Branch: Naraina, Delhi
IFSC Code: ICIC0000335

Kindly E-mail or, inform us once you have made the payments.

Where Do I Courier Cheque?

You can courier us the cheque/DD at following address:

Jiva Life Style Pvt. Ltd,
C-9, Acharya Niketan, Grn floor,
Mayur Vihar Phase-1,
Near- Reliance Fresh,
Delhi- 110091.

Please note: Your orders will be processed only cheque payment is credited to our account.

You can pay through Western Union Money Transfer before using the western union money transfer as the payment option please send us email at

Please click for more details about western union outlet nearby you.

Incase of any assistance please email us at

Payments & Security

Q: I have made the payments but its showing as "Authorization Fail". How do I proceed further?

Your payment may have failed due to some technical error while performing the transactions. We’d suggest you to try a different Card for payment or contact your respective bank.

Q: I have been charged twice from my account

This may have happened due to some technical error while performing the transactions. Write back to us with your payment details with an option of whether you want Refund or Gift Card to shop at Jiva Fashion.

Q: I have tried to make the payment number of times but I am receiving an error message and unable to complete it. Why?

If your payment is not completed successfully through the Gateway used, please try to make it using another Gateway by deleting the cookies from your system. However, if the issue persists please send us the error message which you are getting while trying to complete the payment and we will forward to the concern department for further assistance.

Q: What payment methods do you accept?

We accept payments through:
I) Credit Cards: Visa/Master Card/Discover/JCB/American Express/Diners Club cards
ii) Debit Card
iii) PayPal Account Transfer
iv) Net Banking
v) Direct Bank Deposit in ICICI ( Need to notify Customer care for the payment details) For more details, please check Payment Options.

Q: Can I pay for my order partially?

Partial payment is not applicable. To complete your order you need to make a full payment.

Q: Is it safe to give my credit card details over the internet?

We do not seek any credit card information from our customers through e-mails, phone calls or in any other way. Also, we suggest you to please do not share it with anyone. However, for the interest of those customers who are making online payment, we are using special credit card security technology called SSL (Secure Sockets Layer). This encrypts your credit card number so that it cannot be read as the information travels over the Internet. All your credit card details which you fill online for making payment on our website directly goes to the issuer bank. For more details, please check Credit Card

Q: Will my credit card number be kept confidential?

Your credit card or any other bank details do not come to us but to the credit card company directly for the payment approval directed by Gateway Interface. Hence, your bank details stay confidential.

Q: What about the privacy of the customer information?

Jiva Fashion is using latest data encryption technology to ensure that your account information is not available to outside resources. Also we never authorize our customer's information to any third party. We consider that the privacy of our customer is extremely important to us. We are in the business of serving you and not selling the information of the customers. Your name, address and other information's are collected only to attend your order.

Q: During the payment process why my credit card been rejected?

This may happen due to the following reasons:
I) Incorrect details of Credit Card.
ii) Credit Card declined from Credit Card Company/Bank.
iii) Crossed Excess Credit limit available on your Credit Card.
iv) Credit Card Company doesn’t allow Overseas transactions.
v) Mismatch of Shipping & Billing address. For further assistance, please contact your respective bank.

Q: Which credit and debit card do you accept?

In case of Credit Card payment, we accept Visa/Master Card/Discover/JCB/American Express/Diners Club cards. For debit card payment, please check with your bank if they facilitate with overseas payment.

Q: Can I change my payment option in the Order placed?

You can change the mode of payment only before it has been made. Once payment completed and approved by us, it cannot be changed.

Q: Why do I see a slight change in the prices of the items in my cart?

A slight change in price may occur due to currency fluctuation. It always reflects the most recent price with the displayed products on the website.

Q: I do not want to provide my Credit Card Information due to Security Purpose. Please provide me other option?

In such case, you can make the payment through Wire Transfer. Please get in touch with our Customer Support Team to understand the process. For more details, please check Payment Options.

Q: How many payment Gateways are there?

We have six payment Gateways:
1. Pay U
2. Name of Bank online
3. Cash on Delivery (COD)- For order delivery within India only
4. Cheque (Avoid for hassle-free Payment)
5. Draft (Avoid for hassle-free Payment)
6. Direct Bank Deposit in Bank Name

Q: How can I purchase online using Net Banking?

We have net banking gateways like - HDFC Bank, Kotak, ICICI Bank, IDBI Bank, Induslnd Bank, Punjab National Bank etc.

Q: How can I use Direct Bank deposit in Name of Bank?

In case of online payment failure or further discomforts, you can also make a payment via Name of bank deposit (charges are applicable from us to accept the payment). Once you have made the payments please send us the scan copy of the receipt of the payment made.

Q: What is IFSC Code?

IFSC or Indian Financial System Code is an alpha-numeric code that uniquely identifies a bank-branch participating in the NEFT system. This is an 11 digit code with the first 4 alpha numeric characters. First four tells about name of bank and remaining seven tells about branch number. This code is given on the cheque book.

Q: What are Cross Border Fees or International Transaction Fees?

An international Transaction fee is not charged by us. The same is charged by the respective bank of your credit or debit card. Cross border or International transaction fees are actually charged by your bank. Many times the bank will even try to hide the fee or not claim responsibility for charging it until they are pressed. We receive many inquiries from our customers because they think they are being overcharged. This is a very difficult issue but the answer is that customers must contact their bank for additional information on these fees.